Last Updated: June 15, 2023

PRIVACY & DATA PROTECTION

Your privacy matters to us. This policy explains how Play Champion collects, uses, and protects your personal information in compliance with Indian data protection regulations.

Read Our Policy

Introduction

Welcome to Play Champion ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at privacy@playchampion.shop.

This Privacy Policy applies to all information collected through our website, mobile application, and/or any related services, sales, marketing or events (we refer to them collectively in this Privacy Policy as the "Services").

By using our Services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information

  • Name and username
  • Email address and phone number
  • Date of birth (for age verification)
  • Profile picture
  • Payment information (processed securely)

Gaming Information

  • Game IDs and usernames
  • Tournament history and performance
  • Match statistics and rankings
  • Team affiliations
  • Prize earnings and transaction history

Technical Information

  • IP address and device information
  • Browser type and version
  • Operating system
  • Usage data and interaction patterns
  • Location data (for tournament eligibility)

How We Use Your Information

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process: To create your account and authenticate you as a user.
  • To send administrative information: To send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To manage user accounts: To manage your registration as a user of the Services.
  • To facilitate tournament participation: To register you for tournaments, verify eligibility, and distribute prizes.
  • To enforce our terms, conditions and policies: To maintain fair play and prevent cheating or fraud.
  • To respond to legal requests: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • For other business purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

Cookie Type Purpose Duration
Essential Authentication, security, and site functionality Session / 30 days
Analytics Understanding user behavior and improving services 2 years
Functional Remembering preferences and settings 1 year

Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may share your data with:

  • Service Providers: Third-party vendors who provide services on our behalf such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Tournament Partners: Game publishers and tournament sponsors may receive limited information necessary for tournament administration and prize distribution.
  • Legal Authorities: When required by law or to protect our rights, we may disclose your information to government or law enforcement officials.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do NOT sell your personal information to third parties.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

We take several measures to protect your data:

  • Encryption of sensitive data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Secure payment processing through PCI-DSS compliant providers
  • Regular employee training on data protection

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. Indian users have the following rights under applicable data protection laws:

Right to Access

Request access to your personal information that we hold.

Right to Correction

Request correction of inaccurate or incomplete information.

Right to Deletion

Request deletion of your personal information under certain conditions.

Right to Object

Object to processing of your personal information for specific purposes.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

For users between 13-18 years of age, we require parental consent for participation in tournaments with cash prizes. We implement age verification measures to ensure compliance with applicable laws.

Policy Updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer at:

Play Champion India
Data Protection Officer
Email: privacy@playchampion.shop
Phone: +91 98765 40402 (Mon-Fri, 10 AM - 6 PM IST)
Address: Data Privacy Office, Play Champion, Mumbai, India

We are committed to resolving any complaints about our collection or use of your personal information. Indian users with inquiries or complaints regarding this Privacy Policy should first contact us at the details provided above.

PRIVACY QUESTIONS?

Contact our privacy team for any concerns or data requests

Contact Our Privacy Team

Email

privacy@playchampion.shop

Response within 48 hours

Phone

+91 98765 40402

Mon-Fri, 10 AM - 6 PM IST

Office Address

Data Privacy Office
Play Champion
Mumbai, India

Response Time

We aim to respond to all privacy inquiries within 2 business days. For data access or deletion requests, we will process them within 30 days as required by law.

Submit a Privacy Request

By submitting this form, you acknowledge that we may need to verify your identity before processing certain requests. We will only use this information to process your privacy request.